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Brand New Uk Stock 5550 Console (Global)

Availability: In stock


Quick Overview

Mitel 5550 IP Console Data Sheet

The Mitel® 5550 IP Console is a complete PC-based answer-point solution for any business, featuring an intuitive graphical user interface with screen-based call status and call handling prompts, and real-time busy lamp field (BLF) status. The industry-leading Transfer Assistant makes operators more efficient and accurate then ever before with automatic, dynamic searching for every caller and display of the most-likely transfer destinations in a compact, visually pleasing layout.

Utilizing Microsoft® Office Communications Server 2007 and Microsoft Exchange® for presence, instant messaging, and calendar look-ups, operators can quickly learn about an internal party's status and schedule, giving customers the best possible call experience and avoiding voice mail.

Multi-tenanting support makes it easy for several companies to share the cost of a single answer point. Operators are prompted with Call Greeting Cards, allowing operators to handle calls appropriately.



Features Include:

  • SKU: 50006490
  • Transfer Assistant displays the results of an automatic and dynamic search for each caller, allowing quick, efficient transfers
  • Quick Transfer / Answer allows operators to select how they want to transfer calls
  • All Console Call History provides all operators with a complete call history of all calls that have been handled by the answer point, giving the operators the ability to track down difficult transfers
  • Busy Lamp Field (BLF) allows operators to monitor up to 5,000 extensions or line appearance statuses on a single MCD, or across a cluster or network of MCDs
  • Multiple BLF Lists, Customizable BLF Views, and Tile-Based BLF provide at-a-glance phone status of contacts in a customizable view
  • Comprehensive Hospitality Feature Set for hotel operators and receptionists
  • Home operator support via the Mitel Border Gateway (MBG) saves office space and adds scalability
  • Attendant Reports with Mitel Call Accounting provide business intelligence
  • Incoming Calls Queue provides visual indication of all incoming calls, allowing operators to prioritize calls and customize their greeting
  • Does not include PC shown in image - Install software provided on your own PC.

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