Description
Mitel Workforce Scheduling Agent – 1 pack
WORKFORCE SCHEDULING FEATURES
Workforce Scheduling
Enables supervisors to forecast scheduling requirements, create customised schedules, and print schedule reports.
Scheduling Adherence
Enables supervisors to see what agents are doing in relation to what is scheduled and quickly identify areas of nonadherence.
Employee Portal
Enables employees to make scheduling requests and schedulers to view what-if scenarios,
quickly approve or deny requests, and automatically update the schedule using an online user interface.
